FAQs
Why do my WebCSD applets stop appearing when I already have many WebCSD tabs/windows open?
Solution
Note: The following information applies only to WebCSD version 1 (legacy WebCSD).
Sun's Java Runtime Environment (JRE) applies a default limit on the maximum amount of memory made available to the Java applets running in your web browser. Depending on your browser and JRE version, this limit may be shared across all applets running in your browser, even if they are in different windows or tabs. If you open too many applets at once, you may run out of Java heap memory and be unable to open any more. If this occurs, you will see an error message like "java.lang.OutOfMemoryError: Java heap space" in your Java console. If this occurs, please update your JRE to the latest version. If you are unable to run Java 6 Update 10 or later, please refer to this article.