For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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End of support for holders of perpetual licences for GOLD versions 5.3 and earlier
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I am unable to upgrade to the 2020 version of the CSD software, how do I continue using an older version?
ConQuest CSD Python API CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH GOLD Hermes IsoStar Mercury Mogul SuperStar
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Installation of the 2020 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Can I use SuperStar in conjunction with other modelling software packages?
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How should I reference SuperStar?
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Is it possible to use SuperStar for database screening?
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CSD-System software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Is it possible to include any additional probe groups?
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How do I obtain SuperStar?
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I’m having difficulty doing the tutorials on my Windows machine
CSD-Discovery CSD-Enterprise CSD-Materials DASH GOLD SuperStar
Top Support Solutions
Newest Support Solutions
- Activating the CSD Python API
- ConQuest crashes with "Failed to execute script csds" error message
- I use a local licence server and it fails approximately every two weeks with errors like"Unable to verify process lock!" in the log file
- I am unable to upgrade to the 2020 version of the CSD software, how do I continue using an older version?
- CCDC Software is currently incompatible with macOS 11 Big Sur