For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk.
What can we help you with?
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What is the d(min) listed in the summary statistics for each 3D torsion angle search result?
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Can I filter search results?
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My search has given fewer hits than I expected, what can I do about this?
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How does licensing work for the CSD System?
ConQuest CSD-Discovery CSD-Enterprise CSD-Materials CSD-System IsoStar Mercury Mogul PreQuest
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What is the z-score listed in the summary statistics for each 3D bond and valence angle search result?
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How should I reference Mogul?
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My version of the CSD System says it has expired, how do I get the latest version?
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What should I input to Mogul?
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I reformatted my hard drive / changed my IP address and now ConQuest/Mogul/registered Mercury* features doesn't/don't work
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How do I check what machines are currently licensed?
Top Support Solutions
- Which platforms are supported?
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- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
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- Why have I found surprising results when structure searching in WebCSD v2?