ConQuest 2020.1 is unable to export search details in PDF format on Windows. Doing so will produce a python traceback ending with text similar to:
File "reportlab\lib\utils.py", line 75, in <module>
File "reportlab\lib\utils.py", line 73, in <module>
File "build\bdist.win32\egg\PIL\Image.py", line 53, in <module>
File "build\bdist.win32\egg\PIL\_imaging.py", line 7, in <module>
File "build\bdist.win32\egg\PIL\_imaging.py", line 6, in __bootstrap__
<type 'exceptions.ImportError'>: DLL load failed: %1 is not a valid Win32 application.
We have released a patch to address this issue (CSD-System Software; 2020.1.1). You can access the updates through Mercury or download from here by clicking the CSD-System Software link, select Windows CSDS 2020.1.1 software update under the Data and Software updates menu.
If you are still unable to write to pdf, you can request new download links for CSDS 2020.1 from here and reinstall the software.