Troubleshooting

If you are running an antivirus program, such as Norton AntiVirus, then you may have problems running ConQuest 1.14 searches and it may be necessary to disable the antivirus software in order to run ConQuest. On startup ConQuest will attempt to identify potential problems with antivirus software when a search is started.

 

There is some information on the Symantec technical support page, regarding Norton AntiVirus, which allows you to keep an exclusion list to manage exceptions for normal program operations which are being detected as virus-like activities:

 

Symantec website: http://www.symantec.com/

 

This should allow you to run ConQuest and have Norton AntiVirus running simultaneously.