FAQs & Downloads

Technical FAQs, Scientific FAQs, Licensing FAQs, Download information, current patches.

This resource is continually being upgraded with answers to common questions. Please scan the archive for the relevant product before making use of our email and telephone support service.

Email / Phone Support

Technical queries, Scientific queries, Licensing queries.

We try to deal with Customer Support queries on the day that they arrive at the CCDC. But sometimes problems can take a little longer to solve. We will, however, keep you informed of progress and try to provide you with an answer as quickly as possible.